About Us

Last Updated: October 21, 2026

Welcome to Silkmarlo

Silkmarlo is an independent online retail store whose mission is to create joy and community through the magic of play. With a curated assortment of entertainment goods, Silkmarlo delivers immersive play experiences and reaches fans around the world through our online store, featuring physical and digital games, video games, toys, licensed consumer products, location-based entertainment, film, TV and more.

Our Approach

Silkmarlo was created with a simple goal: to provide a clear and convenient online shopping experience for customers looking for everyday Clothing and related products.

We organize our online collections and provide customers with clear product information, straightforward shopping policies, and customer support throughout the purchasing process.

Who We Are

Silkmarlo is operated as an independent online retail store. We are not a marketplace, and we do not present ourselves as a designer or manufacturer unless such information is specifically stated on the applicable product page.

Our focus is on providing accurate product information, transparent store policies, and a convenient shopping experience for our customers.

What We Offer

Our curated selection includes a variety of iconic IP products, including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, MONOPOLY, NERF, TRANSFORMERS, PLAY-DOH, PEPPA PIG and other licensed games, toys and collectibles suitable for all fans.
Product availability and selection may vary over time as our online collection is updated.

Our Commitment

At Silkmarlo, we value clear communication, accurate product presentation, and responsive customer support.

Providing Accurate Product Information

We aim to keep product descriptions, images, pricing, availability, sizing information, and other product details as accurate and up to date as reasonably possible.

Clear Shopping Policies

Customers can review our shipping, return and refund, payment, privacy, and terms policies before placing an order. These policies provide important information about purchasing from Silkmarlo.

Customer Support

Our customer support is available to assist with questions about products, orders, shipping, returns, and other store-related matters.

How We Process Orders

Orders placed through our website are reviewed and processed after successful payment authorization and in accordance with our published store policies.

Once an order is shipped, customers will receive a shipping confirmation email with tracking information when available.

Business Information

Store Name
Silkmarlo

Website
www.silkmarlo.com

Business Type
Independent online retail store

Primary Category
Clothing

Business Address
Martin-Stangl-Straße 13, Kolbermoor, 83059, Germany

Customer Support Email
hello@silkmarlo.com

Customer Support Phone
+49 8031 91570

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CET/CEST (Germany local time)

We aim to respond to customer inquiries as soon as reasonably possible during our customer support hours.

Contact Us

For questions about products, orders, shipping, returns, or general store support, please contact us using the information below.

Email
hello@silkmarlo.com

Phone
+49 8031 91570

Website
www.silkmarlo.com

Thank you for visiting Silkmarlo. We appreciate the opportunity to serve customers through our online store and provide Clothing options with clear information and support.